retaining customers after COVID-19

Over the next few weeks Pedro Martins hosts a conversation with Richard Shotton and Will Hanmer-Lloyd on how brands can navigate the global pandemic and beyond.

In the second episode of this series we explore ways to ensure any new customers we gain during this time can be retained post COVID-19. Alongside this, we discuss the importance of mood, place and moments in marketing.

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Listen on Spotify or Apple Podcasts now